Privacy Policy

This Privacy Policy explains what information Tobbs collects when you use tobbs.online, how we use it, and the choices you have. We aim to collect as little personal data as possible.

1. Information we collect

Information you provide

If you create an account, we store your email address and any content tied to it (saved guides, chat threads, preferences). If you contact us through our contact form, we receive your name, email address, subject line and message so we can reply.

Information collected automatically

When you visit Tobbs, our servers automatically receive standard request data such as your IP address, browser type and version, device type, the page requested, and the referring URL. This is used to operate the site, prevent abuse, and apply per-IP rate limits to AI-powered features.

2. Analytics & cookies

Tobbs uses cookies and browser local storage only for things the site needs to function — keeping you signed in, remembering your language preference, and storing short-lived UI state. We do not use third-party advertising or behavioural-tracking cookies.

We use privacy-respecting analytics (including aggregated measurement via Google Analytics where enabled) to understand traffic patterns and improve our content. Analytics data is aggregated and is not used to build advertising profiles. You can disable cookies in your browser settings; some features (such as staying signed in) may not work as expected if you do.

3. Contact form submissions

Messages submitted through our contact page are used solely to respond to your enquiry. We do not add contact-form submitters to any marketing list and do not share messages with third parties except where required by law.

4. Affiliate tracking links

Some outbound links on Tobbs are affiliate links to hotel booking platforms and partners. When you click such a link, the destination site may set its own cookies to attribute a booking to Tobbs. We receive aggregated reporting (such as click counts and bookings made) but do not receive your payment details or full booking record. Please review the destination site’s privacy policy for details on how it processes your data.

5. Third-party services

Tobbs relies on a small number of third-party services to operate. Where you interact with these features, data necessary to provide them is shared with the relevant provider:

• Hosting & database — managed cloud infrastructure used to host the site, authenticate accounts, and store content.
• Google Analytics — aggregated traffic and usage measurement.
• Google Maps Platform — place search, maps, and photos used to ground hotel and destination guides.
• Affiliate partners — outbound booking links and click attribution.
• AI providers — text and image inputs you submit to AI features are processed by our AI providers in order to return a response.

6. Data security

Traffic to tobbs.online is served over HTTPS. Access to our database is restricted by row-level security policies and admin-only server functions. No online service can guarantee absolute security, but we work to apply reasonable, current safeguards.

7. Your rights

Depending on where you live, you may have rights to access, correct, export or delete personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights — including deleting an account — please contact us using the details below.

8. Children

Tobbs is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, please contact us so we can remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the current version. Material changes will be reflected on this page.

10. Contact

Questions about privacy or your data? Reach us through our contact page.